Table of Contents
Security Summary
| Encryption | SSL 256-bit |
| Data Sales | No |
| Cookie | Required |
| Retention Period | 5 years |
| Data Deletion | Possible |
8mbat By using the platform, you acknowledge that you have read this Privacy Policy and agreed to its terms.
Scope and Applicability
8mbat A trusted online gaming platform committed to providing a safe and enjoyable experience for players in Bangladesh. This privacy policy ("Policy") applies to our website, mobile application, and all related services.
The purpose of this policy is to clearly inform you of 8mbat What data we collect about you, why we collect it, how it is used, and how securely it is stored. We believe transparency is the foundation of trust, so everything is explained in plain, straightforward language — no legal jargon.
8mbat's privacy policy has been developed in accordance with international data protection standards. We employ both technical and administrative measures to safeguard your information.
What Data We Collect
8mbat Only the information necessary for platform operation, service improvement, and fulfilling legal obligations is collected. No unnecessary data is gathered.
Directly collected information:
| Data Type | Example | When it is collected |
|---|---|---|
| Identity Information | Name, date of birth, NID number | At the Time of Registration |
| Contact Information | Mobile number, email, address | During account creation |
| Financial Information | Payment method, transaction history | On Deposits/Withdrawals |
| KYC Documents | NID, passport, photo | During Verification |
| Gaming Activity | Bet history, win/loss records | During gameplay |
Automatically collected information:
- IP address and device information (model, operating system)
- Browser type and language preference
- Time spent on the platform and pages visited
- Login Time & Location Data
- Cookies & Session Data
8mbat Your password is never stored directly. Passwords are always stored using one-way encryption (hashing), meaning our staff cannot view them either.
Purpose of Data Collection
8mbat Your data is used only for specific, legitimate purposes. Each purpose is clearly stated below:
- Account Management: To ensure secure registration, login, and account protection.
- KYC Verification: To verify age and identity, and to prevent fraud and money laundering.
- Payment Processing: To process deposits, withdrawals, and transactions securely.
- Customer Support: To resolve your questions and complaints promptly.
- Responsible Gaming: To monitor gaming behavior and identify potentially risky patterns.
- Security Analysis: To detect unusual activity and protect your account.
- Legal Compliance: To meet the requirements of regulatory bodies and law enforcement authorities.
- Service Improvement: To analyze user behavior and improve the overall platform experience.
- Promotional Communications: To send you offers and updates only with your consent.
Cookies & Tracking
8mbat The platform uses cookies — small text files stored in your browser. They help improve your experience, remember your login state, and maintain security.
Cookie Types:
- Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
- Functional Cookies: Remembers your language and settings preferences.
- Analytics Cookies: Helps us understand which pages are used most.
- Security Cookies: Used to detect suspicious activity.
You can disable cookies through your browser settings, though some platform features may not function as a result. Disabling essential cookies will prevent you from logging in.
Data Sharing Policy
8mbat We never sell your data — that is our most fundamental commitment. However, limited information may be shared with third parties in the specific circumstances outlined below:
- Payment Provider: Only the necessary financial information is shared with Bkash, Nagad, Rocket, and similar services to process transactions.
- KYC Verification Services: With authorized service providers for identity verification.
- Law Enforcement Agencies: When required by a valid court order or legal investigation.
- Regulatory Authority: As required by regulatory authorities to maintain licensing.
- Business Successor: In the event of a company acquisition or merger, you will be notified in advance.
Any third parties with whom data is shared are 8mbatare contractually bound to uphold the same privacy and security standards.
Data Retention Period
8mbat Your data is not kept indefinitely. A specific retention period is defined for each type of data, determined by legal requirements and legitimate business needs.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Transaction History | 7 years (in accordance with financial laws) |
| KYC Documentation | 5 years (in accordance with AML policy) |
| Gaming Activity Log | 3 years |
| Support Conversations | 2 years |
| Marketing Consent Records | 3 years after consent withdrawal |
Once the retention period ends, data is securely deleted or anonymized. Data subject to an ongoing legal dispute may be retained until the matter is resolved.
Your Rights
8mbat We take your data protection rights seriously. Your key rights are outlined below:
Right of Access
You have the right to know what data we hold about you and to receive a copy of it.
Right to Rectification
If any of your data is inaccurate, you can request that it be corrected.
Right to Erasure
Under certain circumstances, you may request the deletion of your data.
Right to Restrict Processing
In certain cases, you may request that the use of your data be temporarily restricted.
Right to Object
You may object to the use of your data for marketing or other specific purposes.
Right to Data Portability
The right to receive your data in a structured format and transfer it elsewhere.
To exercise any of these rights, please contact our support team. We typically respond within 30 days. Complex requests may take longer, but you will always be kept informed.
Children's Privacy
8mbat This platform is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and identity is confirmed through the KYC process.
If we become aware that a minor has registered, the account will be immediately suspended and all associated data will be deleted. If a parent or guardian suspects that their child 8mbathas registered, please notify our support team immediately.
Security Measures
8mbat We use a multi-layered security approach to protect your data. If one layer is compromised, the others continue to keep your information safe.
- SSL/TLS Encryption: 256-bit encryption is applied to all data transfers.
- Two-Factor Authentication (2FA): Add an extra layer of security to your account.
- Firewall & DDoS Protection: Servers are protected against external attacks.
- Regular Security Audits: Third-party experts conduct regular system audits.
- Staff Training: All staff are trained and contractually bound regarding data protection.
- Access Logging: A complete log is maintained of who accessed what data, and when.
- Data Backup: Regularly encrypted backups are maintained to prevent data loss.
Please note that no online platform can guarantee 100% security over the internet. We strongly recommend using a strong password, enabling 2FA, and never sharing your login credentials with anyone.
Policy Changes
8mbat The right to update this Privacy Policy at any time is reserved. Changes may be made due to business developments, amendments to applicable laws, or technological advancements.
For significant changes, we will notify you at least 14 days in advance by email or in-platform notification. Continued use of the platform after such changes takes effect constitutes your acceptance of the updated policy.
A "Last Updated" date appears at the end of each version of this policy. We recommend checking this page regularly. Previous versions may be provided upon request.
Contact
For any questions, requests, or complaints regarding the privacy policy, please contact our dedicated privacy team:
| Contact Type | Description |
|---|---|
| [email protected] | |
| Live Chat | Available 24/7 within the platform |
| Response Time | Typically within 24–72 hours |
| Language Support | Bengali and English |
8mbatYour data is completely secure at . We are committed to maintaining your trust every step of the way. If you have any privacy concerns, please reach out to us directly.